Making A Purchase
Making a purchase could not be more simple. Choose from our range, and click on the item or items that you wish to buy and add them into your shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept Google Checkout as our preferred payment.  If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. Shipping And Handling
We charge £4 for shipping and handling throughout the UK, £8.00 throughout the rest of Europe, and £12.50 throughout the rest of the world. Each extra Item is £1.

Delivery Schedule
We process and take payment for your order immediately. Your order will normally reach you within 2-3 working days but can take up to 7-14 days. You can check the terms on the Royal Mail web site for their delivery terms and conditions. Royal Mail aim to deliver 95% of their Mail within 2 working days. Next day guaranteed delivery  can be requested at an extra expense.

Back Orders
If your item is not in stock, we will inform you of the expected delivery time by email or telephone. You will be emailed with the option to cancel your order if you would rather not wait for your item.

Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee

All of our products come with a 30 day no quibble guarantee.

Reaching Us
If you need to reach us, please email us on info@fancydressavenue.com, alternatively, you can call on 08701 200 560 or write to us at:

Fancy Dress Avenue
13 Wind St
Ammanford
Swansea
SA18 3BN

Privacy Policy
Fancy Dress Avenue do not disclose buyers information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option.

Returns Policy
Should you wish to return your order then you should do so no later than 7 Days from receiving the goods. They should be returned to:-

Fancy Dress Avenue
13 Wind St
Ammanford
Swansea
SA18 3BN

We will charge you a 20% handling and restocking fee on any item that is returned. We will also charge you for the postage and packing of the item(s) sent out to you.

Once you have returned your goods then any sums paid by you (minus the above charges) will be reimbursed within 30 days. You must return the goods in question at your own cost by special delivery and they must be received by us in the condition they were in when delivered to you. If you have not returned the goods within 7 days of receipt we WILL NOT be able to accept them. If you return goods after this time then we will not accept them, and you will have to collect them from us at your own cost.

For hygiene reasons we will not accept returns on orders for any intimate items such as hosiery or lingerie once they have been delivered to you. Where you do cancel your order, you are under a duty until the goods are returned to or collected by us to retain possession of them and to take reasonable care of them. We will not accept returns of clothing if they are creased and/or are in an un-saleable condition

The price shall be the price quoted on the website except when we make an error or if the price has changed since publication. If we have made an error or the price has changed, then we will inform you of this as soon after you have placed your order as possible and will tell you the correct price and ask you if you still wish to place your order with us. If we have not heard back from you within 10 days, then we will assume that you did not want to place your order again with us and we will give you a full refund if you have already paid. You will be required to pay extra for delivery. Our delivery charges are explained on the website. This does not effect your statutory rights.

Free Delivery

Free delivery is available only to mainland UK addresses